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Insights topic

Mobile products,explained.

Everything we publish about the thing a customer carries in a pocket, including the cases where the honest answer is that they do not need one.

The questions a company asks before committing to an app, which is the most expensive decision on this list to get wrong.

Deciding whether to build something? The service page is the one to read. Reading around the subject? Stay here.

The scope of this index

What is filed here, and what is filed elsewhere.

Questions this index answers

  • The test that separates a business that needs an app from one that needs a mobile website that actually works.
  • What an app costs in its second year, which is the year nobody budgets for and the one that decides the outcome.
  • What the two app stores require, and what their review cycles do to a release schedule planned around a launch date.
  • What has to be true before an app is worth building, stated as conditions rather than as enthusiasm.

Questions that live on another index

A post sits under exactly one topic. Nothing is cross filed, because a piece that appears in three places is a piece nobody can find a second time.

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One process creates too much manual work.

Workflow Opportunity Sprint

We map it, then define what a connected system should do next.

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My website is underperforming.

Website Performance Audit

A written report and a prioritized plan of what to fix first.

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